PrivacyPolicy

隐私政策

Fully GDPR CompliantLast Updated: 2024

I. Introduction and Purpose

This Personal Privacy Statement (hereinafter referred to as "this Statement") is jointly formulated by NextIP Pte. Ltd. (hereinafter referred to as "we" or "Service Provider") and all users (hereinafter referred to as "you" or "User") to clearly explain how we collect, use, save, share and protect your personal data during the provision of NextIP services (hereinafter referred to as "services" or "products"). We solemnly promise to strictly abide by this Statement and all applicable laws and regulations, including the General Data Protection Regulation (GDPR), and take all necessary measures to ensure the safety of your personal information. Before using the product, please be sure to read this Statement in detail and confirm that you have fully understood and accepted all the terms therein.

II. Collection of Personal Data

Basic Information: We may collect basic information such as your login account and password to support account registration, login verification and customer service needs. Device Details: We may record device-related data such as your device model, operating system, IP address, MAC address, geographic location, etc., in order to optimize the service experience, provide personalized recommendations and ensure network security. Usage Traces: We may collect data generated during your use of the product, including but not limited to access history, usage time, operation records, etc., to help optimize services, diagnose problems and analyze data. Sensitive Information: Unless you actively provide it or laws and regulations otherwise provide, we will not collect your sensitive information, such as ID number, bank card number, password, etc. If you voluntarily provide sensitive information, we will take additional measures to ensure information security. GDPR Compliance: According to GDPR requirements, we only collect and process your personal data when there is a legal basis, including fulfilling contracts, complying with legal obligations, protecting vital interests or based on your explicit consent.

III. Use of Personal Data

Service Provision: We use your personal data to provide product functions and services, including account verification, service customization and information push. Data Analysis and Improvement: We use your personal data for data analysis to optimize product functions, enhance user experience and improve service quality. Security Assurance: We use your personal data for identity authentication, security monitoring, etc. to prevent, discover and respond to potential security risks. GDPR Rights Protection: According to GDPR, you have the rights of access, rectification, erasure, restriction of processing, data portability and objection to processing. We promise to respond to your rights requests within the statutory time.

IV. Storage and Protection of Personal Data

Storage Location: Your personal data will be stored on our servers or on the servers of third-party service providers authorized by us. We ensure that the server is located in a secure environment and take necessary technical means and management measures to prevent data leakage, loss or tampering. Storage Duration: We will set a reasonable storage period based on factors such as the type of your personal data, purpose of use and legal requirements. Once your personal data is no longer needed, we will delete or anonymize it in accordance with legal requirements. Access Control: We implement strict authority management for employees who can access your personal data to ensure that only authorized employees can access it. At the same time, we regularly conduct information security training for employees to strengthen their information security awareness. GDPR Security Measures: We implement appropriate technical and organizational measures to protect personal data, including encryption, access control, regular security assessments and data protection impact assessments.

V. Sharing and Disclosure of Personal Data

Sharing Principle: We will not share your personal data with third parties unless you have explicitly agreed, laws and regulations require otherwise, it is necessary to provide services and the third party has signed a strict confidentiality agreement with us, or it is necessary to maintain public interests, national security and public safety. Disclosure Principle: We will not disclose your personal data to the public unless required by laws and regulations or you have explicitly agreed. International Transfer: If it is necessary to transfer your personal data to countries or regions outside the EU, we will ensure the adoption of appropriate protective measures, such as standard contractual clauses or adequacy decisions, to comply with GDPR requirements.

VI. User Rights

Inquiry and Modification: You have the right to inquire about your personal data and ask us to correct any information errors found. Deletion: To the extent permitted by laws and regulations, you have the right to request us to delete your personal data. However, please note that deleting personal data may result in you being unable to continue to use some or all product features and services. Withdrawal of Consent: You have the right to withdraw your consent to the processing of personal data at any time. After withdrawing consent, we will no longer process your personal data, except for specific processing required by laws and regulations or to which you have agreed. Complaints and Reports: If you believe that our processing of your personal data is illegal or inappropriate, you have the right to file a complaint with us or report to the relevant regulatory authorities. GDPR Specific Rights: According to GDPR, you also have the right to data portability (to receive your personal data in a structured, commonly used and machine-readable format where technically feasible) and the right to object to processing.

VII. Updates and Notifications of the Privacy Statement

Updates: We may update this privacy statement due to changes in laws and regulations, business development needs or other reasonable reasons. The updated privacy statement will be published on our official website or other designated channels. You should regularly review and understand the latest version of the privacy statement. Notice: For major changes, we will send you notifications through official websites, emails, text messages, etc. You should ensure that the contact information provided is true and valid so that we can contact you in a timely manner. GDPR Notification Requirements: According to GDPR, we will notify you within 72 hours when a personal data breach is likely to result in a high risk to your rights and freedoms.

VIII. Other Terms

Effectiveness and Termination of the Statement: This statement shall take effect from the date you express your consent and terminate when you stop using the product. However, the provisions on personal data protection and dispute resolution in this statement remain valid after you stop using the product. Right of Interpretation: The right of interpretation of this statement belongs to us. If you have any questions or disputes, we will interpret and handle them in accordance with this statement and relevant laws and regulations. GDPR Compliance Commitment: We promise to fully comply with all GDPR requirements, including but not limited to data protection principles, lawful processing basis, individual rights protection and the appointment of a data protection officer. For any GDPR-related issues, please contact our data protection officer. Contact Information: If you need to exercise your rights or have any questions about this privacy policy, please contact us through the following methods: - Email: [email protected] - Address: 1 Raffles Place, #20-01 One Raffles Place, Singapore 048616

GDPR Compliance Commitment

NextIP fully complies with all requirements of the General Data Protection Regulation (GDPR), ensuring that your personal data receives the highest level of protection. We commit to processing your data transparently, respecting your rights, and implementing appropriate security measures to protect your privacy.

Data Rights Protection

Full support for all personal data rights under GDPR

Security Measures

Implementation of highest standard technical and organizational security measures

International Transfer

Ensuring cross-border data transfers comply with GDPR requirements

Privacy Inquiries

If you have any questions about our privacy policy or need to exercise your data rights, please feel free to contact our data protection team.

Data Protection Officer

Email: [email protected]
Response Time: Within 72 hours

Company Address

NextIP Pte. Ltd.
1 Raffles Place, #20-01
Singapore 048616